Vaktel offers Direct Inward Dialing (DID), a versatile service that allows businesses to directly assign individual phone numbers to specific employees or departments, streamlining communication and enhancing organizational efficiency. By seamlessly connecting telephone numbers to a company’s PBX (Private Branch Exchange) system, DID eliminates the need for manual call routing, allowing incoming calls to bypass operators and be directed straight to the intended recipient.

DID can be utilized with a variety of number types, including local, premium-rate, toll-free, and international toll-free service numbers, offering businesses the flexibility to manage both domestic and international communication effortlessly. This service not only enhances connectivity but also improves customer convenience, ensuring quick and direct access to the right point of contact. With Vaktel's DID service, businesses can provide a more efficient communication experience, optimize resource allocation, and deliver exceptional service to clients and partners.